FiberX is a multi-carrier agency for enterprise fiber internet in New York City. One address, several Tier 1 networks bidding, one honest number — backed by a 99.99% uptime SLA, a written lowest-price promise, and a dedicated agent named Phil Morales who actually answers his phone.
FREE QUOTES · NO OBLIGATION · CALL OR TEXT · SAME-DAY RESPONSE
From 400-Gig wavelengths for trading floors to a coax line for a two-person shop in Astoria — FiberX sources every service across multiple Tier 1 and regional carriers, quotes the lowest qualified price, and manages it all through one local agent who knows New York's buildings, risers, and landlords.
Symmetrical fiber reserved for your business alone. Guaranteed bandwidth in both directions, a written 99.99% uptime SLA covering latency, packet delivery and repair time, and static IPs included. The backbone service for offices, healthcare, finance, and anyone who can't afford a slow Tuesday.
Explore DIA →Private Layer 2 circuits between your NYC offices, warehouses, and data centers — traffic that never touches the public internet. Point-to-point for two sites, point-to-multipoint for many, at speeds from 10 Mbps to 100 Gbps with carrier-grade QoS end to end.
Explore Transport →A dedicated optical channel on carrier glass with deterministic, repeatable latency — the connectivity of choice for data center interconnect, financial trading, media production, and AI workloads moving serious data between NYC, NJ, and beyond.
Explore Waves →Lease the strands themselves. You choose the optics, you control the light, and your capacity scales with your equipment — not a per-Mbps bill. Ideal for hospitals, universities, trading firms, and carriers who want total ownership of their NYC network path.
Explore Dark Fiber →Wholesale Tier 1 internet delivered in NYC's carrier hotels — 60 Hudson, 111 8th, 32 Avenue of the Americas — for ISPs, hosting providers, and enterprises running their own ASN and routing policy. Blended or single-carrier, billed on commit or burst.
Explore Transit →Every branch, store, and office on one dashboard, with application-aware routing that sends voice and video down the best path and fails over between circuits in under a second. We design it, deploy it, monitor it, and fix it — you just work.
Explore SD-WAN →Attacks scrubbed upstream before they reach your circuit, next-gen firewalls managed and patched for you, and a 24/7 security operations center with humans watching the alerts. Compliance-ready protection for healthcare, legal, finance, and anyone with something to lose.
Explore Security →Enterprise cloud calling: unified communications with chat, video, and presence; SIP trunking for your existing PBX; and native Microsoft Teams calling — all with QoS engineered across the same network that carries your internet, so calls stay crisp under load.
Explore Voice →A complete phone system with no closet full of hardware: desk phones, mobile and desktop apps, auto attendants, ring groups, voicemail-to-email, and call recording. Keep your numbers, drop the maintenance contract, and pay one predictable per-seat price.
Explore Hosted Phones →Sports, news, and entertainment for bars, gyms, lobbies, waiting rooms, and hotels — properly licensed for commercial display so you're never exposed on fight night. Bundled with your internet on one invoice, with packages sized to your screens.
Explore Business TV →Private, dedicated on-ramps to AWS Direct Connect, Azure ExpressRoute, and Google Cloud Interconnect that bypass the public internet entirely — lower latency, consistent throughput, and a security posture your auditors will actually like.
Explore Cloud →Racks, cages, and suites in New York metro data centers with redundant power, cross-connects to every major carrier, and 24/7 remote hands. We price your requirements across multiple facilities the same way we price your circuits — competitively.
Explore Colocation →The network inside your walls, handled: site surveys, structured cabling coordination, enterprise Wi-Fi that covers every corner, managed switches, and proactive monitoring. One team accountable from the street to the last access point.
Explore Managed Network →Gigabit-class fiber on shared infrastructure — the sweet spot for growing businesses that want real fiber performance without the price of a dedicated circuit. Fast installs, generous speeds, and an easy upgrade path to DIA when you're ready.
Explore Shared Fiber →Dependable cable internet for small offices, retail, and restaurants — and the smartest cheap insurance in networking as a diverse backup path under your fiber. If the budget says coax, we'll find the best coax deal at your address instead of pretending it doesn't exist.
Explore Coax →Internet, phones, TV, and Wi-Fi designed as one package for New York small and mid-sized businesses — one install visit, one invoice, one renewal date, and one agent who remembers your name. Enterprise thinking, sized and priced for Main Street.
Explore SMB Bundles →Answer three questions and get an honest starting recommendation — the same math Phil runs before quoting your address. No email required, no tricks.
Symmetrical dedicated fiber with an SLA fits a cloud-first team of this size, with headroom for video-heavy days.
SUGGESTED: DIA + COAX BACKUP
Most providers only sell you what they own. Because FiberX quotes all three across multiple carriers, we can tell you the truth about which one your business actually needs — and when the cheaper option is genuinely the right call.
| What matters | Dedicated Fiber (DIA) | Shared Fiber | Coax Cable |
|---|---|---|---|
| Speeds | 100 Mbps – 100 Gbps, symmetrical | Up to multi-gig down, strong upload | Up to ~1 Gbps down, limited upload |
| Bandwidth | Reserved for you alone — flat under load | Shared with neighbors — may vary at peak | Shared — noticeable peak-hour swings |
| SLA | Written 99.99% uptime, latency & repair-time guarantees | Best-effort with business support | Best-effort |
| Static IPs / BGP | Included; BGP available | Static IPs usually available | Static IPs on select plans |
| Install timeline | 2–4 weeks lit · 60–90 days with construction | Days to ~2 weeks where lit | Often under a week |
| Best for | Offices 10+, healthcare, finance, legal, anyone hosting or on VoIP all day | Growing teams that want fiber feel without DIA pricing | Small shops, restaurants, and as a backup circuit under fiber |
| Typical monthly range | $$–$$$ (quoted per address across carriers) | $–$$ | $ |
Not sure where you land? Run the bandwidth sizer, or just text your address to (347) 870-0965 — Phil will tell you which column you're in for free.
Overpriced circuits, quotes that take weeks, and support that starts with a hold queue — that's the buying process most New York businesses know. FiberX exists specifically to replace it.
Every FiberX account — from a two-person shop on coax to a trading firm on dark fiber — is managed by Phil, start to finish. One person who quoted your building, walked your riser, knows your landlord's managing agent, and picks up when something breaks at 6 PM on a Friday. That's the whole model: same carrier-grade services the national providers sell, minus the call center.
Here's the mechanism, not the marketing: FiberX doesn't own one network — we price your exact address across several Tier 1 carriers. The carriers compete, you see the winning number, and agents are paid by carriers rather than by marking you up. Competition is the discount.
Your price through FiberX is never higher than walking into the carrier yourself — and because we make them bid, it's usually lower. Same network, same SLA, better number.
Manhattan towers often have three or more lit carriers. Taking the first quote in a building like that is leaving money on the table — we collect every bid so you don't have to.
If your current contract is genuinely the best available deal, we'll tell you so — and set a reminder to re-shop it at renewal. A quote from us costs nothing, ever.
Fiber availability in New York changes block by block — sometimes door by door. Here's the ground truth we work with every day, borough by borough.
The densest fiber market in America. Many Midtown and FiDi towers have three or more lit carriers in the basement — and that competition is precisely how your price gets low.
Lit towers routinely turn up in 2–3 weeks. The slow part is usually landlord and riser paperwork, which we handle — not the fiber itself.
Never accept the first quote in a competitive building. Make every lit carrier bid on your circuit — we run that auction for free.
Downtown Brooklyn, Dumbo, Williamsburg, and Industry City are heavily lit. Converted warehouses are the wildcard — availability can change from one loading dock to the next.
Lit commercial cores install in 2–4 weeks. Warehouse conversions sometimes need a short lateral build — we quote that honestly up front, never as a surprise.
A building can be lit next door and dark at yours. Exact-address qualification matters more in Brooklyn than anywhere else — and it's the first thing we run.
Long Island City towers and the JFK logistics corridor are well served, with quick timelines on main routes. Industrial parks between them vary by landlord and street.
LIC and Flushing commercial cores move fast. Multi-tenant industrial parks often have a single incumbent carrier — which is exactly when a second bid saves the most.
Don't settle for the one network that already wires your park by default. We check every carrier serving Queens so the incumbent has to earn the renewal.
Hunts Point, Mott Haven, and Port Morris industrial zones are increasingly lit, with healthcare anchors pulling new routes into the borough every year.
Near-net buildings are common — fiber on the street but not yet in the wall. An honest lateral quote up front beats a surprise construction bill every time.
Ask who's actually in the street outside your address, not just who advertises the borough. We map both before we quote.
Fewer carriers means qualification matters more, not less. The right network for your Staten Island address may not be the one with the loudest ads.
The St. George civic core and West Shore industrial zone are the best served. Elsewhere, coax or shared fiber can be the honest bridge while a build is quoted.
Don't sign with the only carrier that returned your call. We check every network serving the island — including the quiet ones.
For clients with locations on both sides of the Hudson, we extend the same multi-carrier model into the New Jersey metro — one design, one agent, one bill.
Jersey City, Newark, and Secaucus data-center corridors are richly lit; suburban office parks are quoted address by address, like everywhere else.
Cross-river Ethernet and wavelength routes are a FiberX specialty — ask about diverse paths that don't share the same tunnel or bridge crossing.
Every industry stresses a network differently. Here's how we typically design for the clients we serve most — and every design starts with the same free conversation.
Use the 60-second wizard, or email, call, or text your address. We qualify your building across every carrier partner and send transparent pricing — usually within one business day.
We engineer the right mix — bandwidth, backup path, voice, security, TV — handle landlord and riser approvals, and lock your install date so there are no surprises.
Certified techs turn up the service, we validate performance against the SLA in writing, and 24/7 NYC-based support has your back from day one — with Phil one text away.
From FiDi towers to Bushwick warehouses — why New York books its bandwidth through FiberX.
"Phil qualified our building across three carriers, beat our incumbent's renewal by a wide margin, and had 1 Gig dedicated fiber live in three weeks. Zero downtime since."
"We moved three offices onto SD-WAN with a diverse backup circuit. When a street cut hit our block, failover was instant — nobody even noticed."
"One text message got us a quote, a site survey, and an install date. Try getting that from a national carrier's 800 number."
"They put our old bill next to the new one, line by line. Same carrier network we already used — a noticeably lower price. Should have called years earlier."
"Our sports bar's TV, internet, and phones now sit on one invoice, and every screen is properly licensed. Fight nights are packed and stress-free."
"Dental practice, two locations, HIPAA on our minds constantly. FiberX designed dedicated fiber with a coax backup and managed the whole cutover on a Sunday."
Ten minutes of reading that has saved our clients real money. Here's how business internet actually works in the five boroughs — and how to buy it well.
New York City has more lit commercial buildings, more competing carriers, and more fiber in the ground than any market in the country. That density is great news for buyers: in much of Manhattan, three or more Tier 1 networks can serve the same tower, which means real price competition on every circuit. The catch is that availability is hyper-local. A Williamsburg warehouse can be lit while the identical building next door is dark; a Queens industrial park may be served by a single incumbent that hasn't faced a competing bid in years. The single most valuable step in buying business internet in NYC is qualifying your exact street address across every network that could serve it — which is precisely what the FiberX quote process does, free.
Dedicated Internet Access (DIA) is a fiber connection reserved for your business alone: symmetrical speeds from 100 Mbps to 100 Gbps, a written 99.99% SLA covering uptime, latency, packet delivery, and repair time, and static IPs for hosting, VPNs, and BGP. It's the right answer for offices of ten or more, healthcare and legal practices, finance, and any operation that runs phones, cloud apps, or client work across the connection all day. Shared fiber delivers most of that speed on shared infrastructure at broadband-style pricing — an excellent fit for growing teams and an easy upgrade path to DIA later. Coax cable internet remains the honest budget answer for very small offices and, importantly, the smartest cheap insurance in networking: a coax circuit on a physically different path under your fiber gives you instant failover for a fraction of a second circuit's cost. A provider that sells all three can recommend the right one; a provider that sells one will recommend the one they sell.
"Four nines" allows roughly 4.4 minutes of downtime per month — but the number itself is only half the value. A real SLA is a contract: it defines measurable targets for uptime, latency, jitter, and packet delivery, commits the carrier to repair windows measured in hours rather than "we'll get someone out there," and pays service credits when targets are missed. Best-effort broadband, however fast, carries none of those obligations. When your phones, point of sale, or patient records ride the connection, the SLA is what you're actually buying; the bandwidth is just the headline.
Carriers pay agencies to bring them business — the same way airlines pay booking platforms. That means FiberX's compensation comes from the carrier side, never from marking up your circuit: your price through us is the carrier's price or better. The leverage comes from competition. When we qualify your address, every network that can serve it knows it's bidding against others, and bids accordingly. On top of that sits our lowest-price promise: bring us a lower qualified quote for the same service and term, and we beat it. And when your existing deal is genuinely the best available — it happens — we say so and calendar your renewal, because a client who trusts us at renewal time is worth more than any single commission.
In a lit ("on-net") building, enterprise fiber in NYC typically installs in two to four weeks, with much of that time consumed by landlord access agreements and riser paperwork rather than fiber work — paperwork we manage for you. If your building needs construction (a "near-net" lateral from the street), plan on 60 to 90 days and insist on a written construction quote before you sign anything. Shared fiber and coax usually turn up in days. Whatever the answer is for your address, you'll get it in your quote — including the version you don't want to hear, if that's the truth.
The most expensive internet in New York is the circuit that auto-renewed three times without a competing bid. Carriers price renewals for inertia; market rates for bandwidth have fallen steadily for a decade, but your invoice won't follow them down unless someone makes the market compete for you again. The fix costs nothing: send us your current bill and renewal date, and we'll price the same service across every qualified network. Worst case, you learn your deal is solid. Best case — the common case — you keep the same performance and pay meaningfully less.
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