A real SLA, in writing
99.99% uptime, defined latency and packet-delivery targets, committed repair windows, and service credits when targets are missed.
Symmetrical fiber reserved for your business alone — guaranteed bandwidth, a written 99.99% SLA, and static IPs included. Quoted across multiple Tier 1 carriers so New York’s densest fiber market competes for your circuit.
Dedicated Internet Access (DIA) is the backbone product of business connectivity in New York: a fiber circuit provisioned exclusively for your organization, with identical upload and download speeds and a service-level agreement that puts uptime, latency, packet delivery, and repair time in writing. Shared broadband slows when the building gets busy; DIA does not, because nobody else is on your lane.
FiberX prices your exact address across several Tier 1 networks. In lit Manhattan towers that often means three or more carriers bidding on the same circuit — which is precisely how a DIA quote through FiberX lands at or below carrier-direct pricing, backed by our lowest-price promise.
99.99% uptime, defined latency and packet-delivery targets, committed repair windows, and service credits when targets are missed.
Uploads run as fast as downloads — cloud backups, VoIP, video, and file transfers stop fighting for headroom.
Static IPv4/IPv6 included, with BGP available for multi-homed networks running their own routing.
Pair DIA with a diverse coax or fixed-wireless circuit and SD-WAN for automatic sub-second failover.
Pricing depends on your address, bandwidth, and term — which is exactly why we quote it across multiple Tier 1 carriers instead of one. In competitive lit buildings, carrier bidding routinely brings DIA in at or below carrier-direct rates. Your free quote shows the real numbers for your exact address, usually the same day.
Symmetrical tiers from 100 Mbps up to 100 Gbps, depending on the carriers lit at your address. Most offices land between 200 Mbps and 2 Gbps; data-heavy operations scale into 10G and beyond.
Lit (on-net) buildings typically install in 2–4 weeks, with landlord and riser paperwork — which we handle — consuming most of that time. Near-net buildings needing construction usually run 60–90 days, quoted honestly up front.
If downtime costs you real money, yes: the SLA is the difference. Shared fiber delivers speed without guarantees; DIA adds contractual uptime, latency, and repair commitments. We sell both, so our recommendation follows your risk profile, not our inventory.
Quick quote wizard, or email, call, or text your address — real numbers for your building, usually the same day.
EMAIL INFO@FIBERXINTERNET.COM · TEXT (347) 870-0965
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